These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products and Services offered by the Seller.
These General Terms and Conditions (GTC) apply to all sales of Products, or Services made through the 3DCRAN Company's website and are an integral part of the Agreement between the Buyer and the Seller. The Seller reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or first payment in the case of multiple payments) of the order. These General Terms and Conditions may be consulted on the 3DCRAN Company's website at the following address: www.diskiopi.com . The 3DCRAN Company also ensures that their acceptance is clear and unreserved at the time of purchase. The Customer declares that he has read all these General Terms and Conditions of Sale, and where applicable the Special Terms and Conditions of Sale relating to a product or service, and accepts them without restriction or reservation. The Client acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs. The Client declares that he is in a position to enter into a legal contract under French law or to validly represent the natural or legal person for whom he undertakes to do so. Unless proven otherwise, the information recorded by the 3DCRAN Company constitutes proof of all transactions.
The prices of products sold through the websites are indicated in Euros including taxes and precisely determined on the Product description pages. For all products shipped outside the European Union and/or DOM-TOM, the price is automatically calculated including tax on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These duties and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller invites the buyer to inquire about these aspects with the relevant local authorities and reserves the right to change its prices at any time in the future. The telecommunication costs necessary to access the 3DCRAN Company's Internet sites are the responsibility of the Client. If necessary, also the delivery costs.
The Customer must follow a series of steps specific to each Product or Service offered for sale by the Seller in order to complete his order. However, the steps described below are systematic: - Information on the essential characteristics of the Product; - Choice of the Product, where applicable, of its options and indication of the Customer's essential data (identification, address, etc.); - Acceptance of these General Conditions of Sale. - Checking the elements of the order and, if necessary, correcting errors. - Follow-up of payment instructions and payment of products. - Delivery of products. The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it. For the products delivered, this delivery will be made to the address indicated by the Customer. For the purpose of the proper execution of the order, the Customer undertakes to provide his true identification details. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the 3DCRAN company's websites. The customer certifies that he has received a detailed description of the delivery costs as well as the terms of payment, delivery and performance of the contract. The Seller undertakes to honour the Customer's order within the limits of available stocks only. Failing this, the Seller shall inform the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are summarized and confirmed when the order is validated. The parties agree that illustrations or photos of products offered for sale have no contractual value. The validity period of the Products' offer and their prices are specified on the products' sales pages, as well as the minimum duration of the contracts offered when they relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are granted only to the natural person who signed the order (or the person who holds the email address provided). In accordance with the legal provisions concerning conformity and hidden defects, the Seller shall refund or exchange defective products or products that do not correspond to the order. Refunds can be requested by contacting the Seller by email or simple letter.
The products remain the property of the 3DCRAN Company until full payment of the price.
The products are delivered to the delivery address that was indicated when the order was placed and within the specified time. This period does not take into account the time required to prepare the order. When the Customer orders several products at the same time, they may have different delivery times and be shipped under different terms and conditions. The Seller provides a telephone contact point (cost of a local call from a fixed line) indicated in the order confirmation email to ensure the follow-up of the order. The Seller reminds that at the moment the Customer is physically in possession of the products, the risk of loss or damage to the products is transferred to him.
Orders will be processed subject to stocks available from our suppliers.
Payment is due immediately upon order, including for pre-order products. The Customer may pay by credit card, bank check or with PayPal. The secure online payment by credit card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network. Once the payment has been made by the Client, the transaction is immediately debited after verification of the information. In accordance with the provisions of the French Monetary and Financial Code, the payment undertaking given by card is irrevocable. By providing his bank details at the time of sale, the Customer authorizes the Seller to charge his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or if it is impossible to charge the card, the Sale is immediately canceled by operation of law and the order canceled.
In accordance with Article L. 121-20 of the French Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify his reasons or pay penalties, with the exception, where applicable, of the return costs". "The period referred to in the preceding paragraph shall run from the date of receipt for the goods or acceptance of the offer for the provision of services". The right of withdrawal can be exercised by contacting the 3DCRAN Company by email or telephone. In case of exercise of the right of withdrawal within the above-mentioned period, only the price of the purchased product(s) and the shipping costs will be refunded, the return costs remain the responsibility of the Customer. The products must be returned in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re marketed in new condition; they must be accompanied, if possible, by a copy of the proof of purchase.
In accordance with the law, the Seller assumes two guarantees: of conformity and relating to hidden defects of the products. The Seller shall refund the buyer or exchange products that are apparently defective or do not correspond to the order placed. The refund request must be made by contacting the Supplier by email or by simple letter. The Seller points out that the consumer: - has a period of 2 years from the delivery of the goods to take action against the Seller - that he may choose between replacing or repairing the goods subject to the conditions laid down in the above-mentioned provisions. apparently defective or not corresponding - that he is exempted from providing proof of the existence of the lack of conformity of the goods during the six months following the delivery of the goods. - that the consumer may also claim the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the French Civil Code and, in this case, he may choose between canceling the sale or reducing the sale price (provisions of Articles 1644 of the French Civil Code).
If necessary, the Purchaser may submit any complaint by contacting the 3DCRAN company by email or by simple letter.
Trademarks, domain names, products, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GTC.
The performance of the seller's obligations hereunder shall be suspended in the event of the occurrence of a fortuitous event or force majeure that would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.
If one of the provisions of this contract is canceled, this cancellation will not result in the cancellation of the other provisions that will remain in force between the parties. Any contractual amendment is only valid after a written agreement signed by the parties.
In accordance with the European Data Protection Regulation, you have the right to query, access, modify, oppose and rectify your personal data. By agreeing to these general terms and conditions of sale, you consent to the collection and use of this data by us for the performance of this contract.
All the clauses appearing in these general terms and conditions of sale, as well as all the purchase and sale operations referred to therein, shall be subject to French law.